Code of Conduct
CODE OF CONDUCT
Our Code of Conduct is governed by the five community guidelines that everyone who is a part of the Nerd Asylum community follows. Everyone employees, guests, visitors, fans, and community members — all follow the Community Guidelines listed below not only for events, but our website, apps and online platforms, social media channels, and in-person and online interactions:
Don’t be a jerk.
Do not attack, harass, threaten, or bully anyone.
Be respectful, be nice, be cool, and be kind to each other.
If you see these guidelines being broken, please email firstname.lastname@example.org.
We have a ZERO TOLERANCE POLICY for harassment of any kind, including but not limited to:
Offensive, abusive, obscene, threatening, intimidating, harassing, derogatory comments about race, color, national origin, gender, gender identity, gender presentation, sexual orientation, age, body size, disability, appearance, religion, citizenship, or pregnancy.
As well as: stalking, doxxing, swatting, witch-hunting, intimidation, offensive verbal or written comments, physical assault and/or battery, harassing or non-consensual photography or recording, sustained disruption of panels, signings, and other events, bathroom policing, inappropriate physical contact, unwelcome physical attention, or hate symbols.
While at events, please remember — COSPLAY IS NOT CONSENT.
Keep your hands to yourself. If you would like to take a picture with or of another fan, always ask first and respect that person’s right to say no. If you engage with anyone in a disrespectful or inappropriate manner or do not adhere to our Code of Conduct listed here, we reserve the right to immediately remove you from the event or forum without refund and ban you from future Nerd Asylum activities, events or platforms.
We reserve the right to evaluate each incident on a case by case basis.
What do I do if…
I feel like someone has broken the Code of Conduct?
Don’t just let it happen. Tell us immediately. Our community managers are available via email@example.com.
To file a formal complaint, please email us and provide detailed information about the situation along with your contact information so we can respond. Screenshots, transcripts, and more can only help your case so please be detailed when letting us know what the problem is.
The Nerd Asylum has contacted me and told me my behavior violates the Code of Conduct?
The Nerd Asylum notice gave the reason why you were contacted and you should stop the referenced behavior immediately. Further actions you take that violate the Code of Conduct mean The Nerd Asylum will take increased action in response.
I experienced or saw offensive ONLINE behavior on a Nerd Asylum app or website?
Please file a formal complaint by emailing firstname.lastname@example.org, providing detailed information about the situation along with your contact information. If the harassment occurred on another forum (e.g. Twitter, Instagram, Facebook) please contact that forum to report concerns.
I experienced or saw offensive behavior AT A REAL LIFE EVENT?
If you feel unsafe in your immediate location, alert the nearest Staff member (wearing a Nerd Asylum Staff Badge or shirt) or notify the registration desk and move to a safe location. If this is not possible, please go to the Security Booth or call the police. If you are safe in your current location then please report by sending an email to email@example.com, providing detailed information about the situation including the event you are attending along with your contact information.